Data collection, tracking and analysis of potential customers'. purchase behaviors are carried out to find relevant buyer.
Set up a case for the customer's request, which is used to arrange, track and close the related tasks to meet the customer's needs.
The case will be recorded in the customer information, used to restore the customer's face, behavior, and further establish tags.
In order to more immediately respond to customer demands, a text dialogue channel has been established. Equipped with an incoming management, which allows custoner service to communicate with customers in pictures, and files.
The communication records will be kept in the customer information, used to restore the customer's face, behavior, and further establish feature tags.
The basic application function is an object model. The system administrator or developer can add required fields and functions to the object in the background to expand the scope of system functions.
The object block can be expanded, the verification can be set up, and the workflow and business logic between different objects can be associated, and created by needs.
